AgentSwapp Tutorials – AGENTSWAPP https://agentswapp.com AgentSwapp Thu, 16 Nov 2023 16:28:27 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.4 https://i0.wp.com/agentswapp.com/wp-content/uploads/2022/02/cropped-favicon.png?fit=32%2C32&ssl=1 AgentSwapp Tutorials – AGENTSWAPP https://agentswapp.com 32 32 214451519 AgentSwapp Ranking Algorithm. https://agentswapp.com/docs/agentswapp-ranking-algorithm/ https://agentswapp.com/docs/agentswapp-ranking-algorithm/#respond Thu, 16 Nov 2023 14:43:39 +0000 https://agentswapp.com/?post_type=docs&p=2833

The AgentSwapp Ranking Algorithm is a sophisticated and nuanced system that goes beyond simple percentage assignments. Employing a weighted calculation methodology similar to how lenders determine loan provisions, the algorithm evaluates individual characteristics independently. When comparing these characteristics, their assigned percentages determine their relative importance in the overall ranking. This approach ensures a comprehensive and fair assessment, allowing intermediates to hold their position for various valid reasons, such as high communication rates and platform activity or successful sales closures. Importantly, the algorithm normalizes ranking levels, enabling a balanced consideration of diverse factors. For instance, while effective communication positively influences the score, the algorithm recognizes that certain actions, like closing sales, may carry more significant weight in the overall assessment. This sophisticated approach ensures a nuanced and accurate representation of an agent’s performance within the AgentSwapp platform.

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Profile Settings https://agentswapp.com/docs/profile-settings/ https://agentswapp.com/docs/profile-settings/#respond Fri, 10 Nov 2023 15:49:05 +0000 https://agentswapp.com/?post_type=docs&p=2757 Adjusting Agent Zipcode Radius

First, click the little person icon in the top right hand corner of the screen

Selecting the location information tab will bring you to the mapping feature you originally used during your sign-up.

From the window above you can adjust your radius and also add or exclude zipcodes from inside the on screen radius.

Make sure to SAVE before exiting to window to confirm your changes.

Updating Personal or Brokerage Information

First, click the little person icon in the top right hand corner of the screen

Then select the destination you are trying to modify.

Make sure to SAVE before exiting.

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Dashboard https://agentswapp.com/docs/dashboard/ https://agentswapp.com/docs/dashboard/#respond Fri, 10 Nov 2023 16:17:59 +0000 https://agentswapp.com/?post_type=docs&p=2793 How to Submit a Referral Percentage on an Inbound Lead.

The “Make an Offer” button in AgentSwapp is a powerful tool for buyer leads. When using this feature, review the specific information provided by the sending agent regarding the referral. This information is meant to offer insights into the client, helping you make an informed decision about the referral fee you’re willing to offer to receive this lead. Once you’ve determined the appropriate percentage, simply input the number into the pop-up window and click “Submit.” It’s important to note that the system continuously monitors active bids for the referral and will notify you in real time if you’re the top bidder. Keep in mind that the sending agent ultimately decides the best candidate for their client.

When using the “Make an Offer” button for seller leads on AgentSwapp, the process closely mirrors that for buyer leads. However, as a potential listing agent, you have the added advantage of expanding the map feature to better understand the property’s location and neighborhood. This allows you to gain valuable insights into local market dynamics and determine an appropriate referral percentage for your business. By understanding the average price ranges of homes in the area, you can make an informed decision on the referral amount you are willing to offer. The system will continually monitor the active bids for the referral and notify you in real time if you become the top bidder. Ultimately, it’s up to the sending agent to select the best candidate for their client.

How to Expand Map Feature on Inbound Leads.

Map Feature: Our map feature offers a streamlined way to locate properties. Simply tap the right-hand expand icon, enabling a zoom function for a closer view. For seller leads, it provides an approximate property location to safeguard seller information, rather than an exact pinpoint. Buyers leads it benefit as it highlights their primary area of interest, but they can explore additional zip codes for potential properties of interest.

How to Modify Bids on Referrals.

Need to fine-tune your referral offer or make it more competitive? No problem. Head to the top of your dashboard and expand the view to see all pending bids awaiting acceptance. Simply select the specific referral you wish to modify, adjust your figures, and resubmit. Remember, until the bid acceptance period concludes, you’re free to make as many adjustments as necessary. Keep your offer competitive until the time runs out for bid consideration.

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Finding Remote Agents. https://agentswapp.com/docs/finding-remote-agents/ https://agentswapp.com/docs/finding-remote-agents/#respond Thu, 16 Nov 2023 14:34:15 +0000 https://agentswapp.com/?post_type=docs&p=2811 How to Refer Out a Buyer Lead.

First, locate the “Find Remote Agent” tab in the left menu.

Then select “Post New Buyer”.

In Step 3 of posting a buyer lead on AgentSwapp, initiate the process by entering the buyer’s primary location of interest. Our platform automatically identifies the central point of the specified city, enabling you to establish a radius around it. It’s crucial to consider that a wider radius generates more zip codes, increasing the potential outreach to agents in the selected area. Keep in mind that selecting a broader region enhances the chances of attracting interest from numerous local agents. For precise targeting, we allow you to filter and specify zip codes in Step 4 of the process.

In Step 4 of posting a buyer lead on AgentSwapp, take a dive into the specifics by utilizing our system’s filtering options. Based on the radius established in the previous step, you can precisely target or filter specific zip codes. This feature is particularly beneficial when your client has a clear preference for specific locations. By narrowing down the focus to particular zip codes, our system endeavors to connect you with agents who possess expertise in the targeted local market, ensuring a more tailored and efficient matchmaking process.

During the “bid acceptance” period on AgentSwapp, prospective agents have the opportunity to view your entered client details and submit referral percentage bids based on the timeline you selected. Currently, AgentSwapp has default timelines in place for this process. However, in future releases, these timelines will be significantly reduced, aiming for a faster and more efficient connection between agents.

Finally, after inputting all relevant details and refining your preferences in the previous steps, remember to click “Submit.” This action initiates the processing of your request within our system, allowing AgentSwapp to efficiently match your buyer lead with qualified and suitable agents. Your proactive submission is the key to seamlessly connecting with potential agents and facilitating a smooth and effective collaboration for your client’s real estate needs.


It’s important to emphasize that all personal contact information entered into the form is kept confidential from potential receiving agents. Our system verifies the contact details internally, and the information is only released after you’ve identified a suitable agent and a fully executed referral agreement has been signed. Throughout the process, the only details shared with agents are the client’s buying criteria, ensuring a secure and privacy-focused experience for both parties involved.


How to Refer Out a Seller Lead.

First, locate the “Find Remote Agent” tab in the left menu.

Select “Post New Seller”

In the second step of posting a seller lead on AgentSwapp, begin by entering the seller’s current address. Ensure accuracy, especially for apartments by including the apartment number in address line 2. This information is crucial as it will be transferred to the receiving agent upon a successful referral.

NOTE: our system will generate an approximate location for potential receiving agents based on the entered address, streamlining the referral process for efficient matching.

During the “bid acceptance” period on AgentSwapp, prospective agents have the opportunity to view your entered client details and submit referral percentage bids based on the timeline you selected. Currently, AgentSwapp has default timelines in place for this process. However, in future releases, these timelines will be significantly reduced, aiming for a faster and more efficient connection between agents.

Finally, after inputting all relevant details and refining your preferences in the previous steps, remember to click “Submit.” This action initiates the processing of your request within our system, allowing AgentSwapp to efficiently match your seller lead with qualified and suitable agents. Your proactive submission is the key to seamlessly connecting with potential agents and facilitating a smooth and effective collaboration for your client’s real estate needs.


It’s important to emphasize that all personal contact information entered into the form is kept confidential from potential receiving agents. Our system verifies the contact details internally, and the information is only released after you’ve identified a suitable agent and a fully executed referral agreement has been signed. Throughout the process, the only details shared with agents are the client’s buying criteria, ensuring a secure and privacy-focused experience for both parties involved.


How to Modify Outbound Referrals.

To modify an outbound referral on AgentSwapp, follow these simple steps: First, identify the specific referral you wish to modify, then locate the pencil icon next to it. Click on the icon, and you’ll be able to adjust any necessary parameters for that particular lead. Once you’ve made the desired changes, click “Submit” to ensure that the updated information is saved. Our system will promptly integrate the modifications and continue working seamlessly. This streamlined process allows you to adapt your outbound referrals efficiently to meet your evolving needs.

How to View Agent Bids on Outbound Referrals.

To view agent bids on outbound referrals in AgentSwapp, follow these simple steps. Begin by locating the outbound referral you wish to close out, and navigate to the “offers” column. Click on the numerical value within this column, which corresponds to the number of inbound bids received. A window will promptly appear, showcasing all agents who have submitted bids for your referral. Here, you can review essential details such as the agent’s primary location, the offered percentage for the referral, and their internal AgentSwapp Rank (refer to rank details in a separate module). This comprehensive view empowers you to make well-informed decisions, ensuring you select the most suitable agent partner to service your referral.

How to View AgentSwapp Ranking Stats on Inbound Bids

To access AgentSwapp ranking stats on inbound bids, users can easily hover over the relevant agent’s profile. The system will swiftly display an overview of the agent’s production stats based on the AgentSwapp algorithm, offering a quick and insightful glance. For a more comprehensive view, users can click on the Expand icon, unlocking an in-depth overview of the specific agent’s production statistics. This feature empowers users to make informed decisions by providing a detailed understanding of an agent’s performance within the AgentSwapp platform. For additional information about AgentSwapp ranking, users can explore the dedicated module within the system.

How to Accept a Bid.

Once you’ve thoroughly reviewed the relevant details presented by the system for your outbound referral, taking the next step to accept a bid is a breeze. Simply locate the bid of the chosen agent, click next to it, and hit the accept button. This action seamlessly transitions the lead into your “contracted referrals” tab, marking the beginning of the collaboration with the selected agent. This straightforward process ensures a smooth and efficient workflow as you move forward with the outbound referral.

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Contracted Referrals. https://agentswapp.com/docs/contracted-referrals/ https://agentswapp.com/docs/contracted-referrals/#respond Thu, 16 Nov 2023 16:28:27 +0000 https://agentswapp.com/?post_type=docs&p=2836

To access Contracted Referrals on AgentSwapp, navigate to the Contracted Referrals tab in the menu. Once on this page, you’ll find two distinct sections: “Outbound” for referrals sent to other agents and “Inbound” for referrals received from fellow agents. A unique feature of AgentSwapp is its support for collaborative efforts among agents. Referrals will be assigned to both agents through the Active Agent Management System, fostering joint efforts to close deals.

The outbound agent can communicate directly with the receiving agent within the platform, accessing notes, correspondences, and crucial transaction information. This streamlined communication enhances the collaborative process, allowing the referring agent to step in if needed, maintaining lead engagement and improving the chances of success.

Inbound receiving agents enjoy full CRM capabilities, with the ability to add and update statuses seamlessly. Explore the subsequent modules for a comprehensive overview of the Active Agent Management System’s suite of options.

Note: outbound agents can view but not edit or add notes for the referral, ensuring efficient and secure information exchange.

Outbound Referral Manager.

The Outbound Referral Manager in AgentSwapp is your go-to hub for tracking successfully contracted referrals you’ve sent through the platform. Ever found yourself wondering about the progress of a lead you referred? This section is tailor-made for you. Easily locate the specific lead you sent out and delve into the detailed communication and updates provided by the receiving agent. It offers transparency and real-time insights into the status of your referrals, ensuring you stay well-informed throughout the process. Stay tuned for upcoming modules where we’ll walk you through the comprehensive features available in the Active Agent Management System.

Note: Access to the leads and their details is granted only after all parties involved have successfully executed the referral agreement. This ensures that receiving agents gain the ability to view contact information only after finalizing and signing their referral agreement. This added layer of security and confirmation safeguards sensitive information and ensures a structured and mutually agreed-upon process in accessing lead details within the AgentSwapp platform.

How to Message Agents in AgentSwapp:

In AgentSwapp, communicating with partnering agents is a breeze. One standout feature is the ability to message and call fellow agents directly within the platform. This not only ensures that all communication is logged for future reference but also contributes to improving your AgentSwapp ranking.

Navigating messaging communication on AgentSwapp. Users can easily scroll through and locate messages or access the timeline in the middle of the screen and click on a specific date to be directed instantly to the corresponding correspondence. It’s a user-friendly system that ensures quick and efficient access to your communication history. Additionally, stay on top of new inbound messages effortlessly, as they will be conveniently displayed in your notification tab, keeping you informed and up-to-date with the latest interactions on the platform.

How to Call Agents in AgentSwapp:

The calling feature is particularly optimized for use on mobile devices, offering a seamless and efficient way to stay connected with your collaborating agents. Enhance your collaborative efforts and streamline communication by utilizing these built-in messaging and calling features, fostering a more transparent and efficient experience on the AgentSwapp platform.

How to Find Referral Agreements:

Locating referral copies on AgentSwapp is a hassle-free process. Upon the successful electronic signing of a referral agreement, copies are automatically dispatched to your email for your records. Simultaneously, our system uploads a copy directly to the assigned referral. If you ever find yourself in need of another copy or have misplaced the original, simply head to the Contracted Referrals tab, find the lead in question, and navigate to the top right corner. Click on “Document,” locate the referral document, and select it. The system will seamlessly initiate the download, ensuring you have quick and easy access to the necessary documentation right on your device.

Inbound Referral Manager.

The Inbound Referral Manager in AgentSwapp positions you, as the receiving agent, as a pivotal player in the success of a transaction. AgentSwapp is dedicated to continually enhancing tools for your success. The Active Agent Management System is a comprehensive CRM suite designed to streamline your workflow. Communicate with clients seamlessly, utilize prebuilt status updates, input notes, upload transaction documents, and effectively navigate the journey to closing. In upcoming modules, we’ll delve into updates, tricks, and tips, providing valuable insights on optimizing your experience and ensuring success using our CRM tools.

How to Update Client Status:

AgentSwapp’s Quick Status Updates feature is designed to save you time and enhance efficiency throughout the client interaction process. These predefined status updates help you organize your clients and keep all parties informed. Here’s a quick explanation of each status:

  1. New Contract: Indicates the initiation of a contractual agreement or engagement with a new client through a referral.
  2. Attempted Contact: Signals that efforts have been made to establish contact with the client, though successful communication hasn’t been achieved yet.
  3. Spoke to Customer: Confirms successful communication with the client, marking a pivotal step in the interaction.
  4. Appointment Set: Denotes that a scheduled appointment with the client has been established for further discussions or property viewings.
  5. Met with Customer: Indicates a face-to-face meeting with the client, fostering a more personalized connection.
  6. Viewing Homes: Communicates that the client is actively engaged in the process of viewing potential properties.
  7. Submitting Offers: This represents the stage where offers are being prepared and submitted for consideration.
  8. Under Contract: This signifies that a contractual agreement has been successfully secured, marking a significant milestone in the transaction.
  9. Nurture: Reflects a stage where ongoing relationship-building and communication are essential for nurturing the lead.
  10. Rejected (No longer wanting to work with this lead): Indicates the client’s or agent’s decision to discontinue the collaboration, allowing for clear tracking of the status.
  11. Sale Closed: Marks the successful conclusion of the transaction, indicating that the sale has been finalized.

These predefined statuses offer a quick and standardized way to convey the current status of your engagements, facilitating effective communication and organization within the AgentSwapp platform.

Major Milestone Updates [Actions].

Buyer milestone updates.

Seller milestone updates.


In AgentSwapp, Major Milestone Updates are instrumental for both buyer and seller transactions, serving as vital markers in the journey toward a successful closing. This section not only aids in categorizing and organizing leads but also offers a macro perspective of your pipeline. Here’s an explanation for each milestone update:

Buyer Leads:

  1. Buyer Submitted Offer: Denotes the crucial step when a buyer has officially submitted an offer for a property, signaling their intent to move forward in the transaction.
  2. Buyer Offer Accepted: Indicates that the seller has accepted the buyer’s offer, marking a significant milestone in the negotiation process.
  3. Sale Closed: Marks the successful conclusion of the transaction, signifying that all necessary steps have been completed, and the property is officially sold.
  4. Transaction Cancelled: Communicates that the transaction was terminated. This milestone allows for an explanation of the reasoning behind the cancellation, whether due to financing issues, inspection problems, or unforeseen circumstances.

Seller Leads:

  1. Listing Agreement Signed: Marks the initiation of the seller’s commitment to list their property, a pivotal moment in the selling process.
  2. Offer Accepted on Property: Indicates that a buyer has accepted the seller’s terms, moving the transaction forward.
  3. Sale Closed: Similar to the buyer milestone, this marks the successful conclusion of the transaction from the seller’s perspective.
  4. Transaction Cancelled: Similar to the buyer’s milestone, this communicates that the transaction was terminated. The milestone provides an opportunity to explain the reasons behind the cancellation, fostering transparency and understanding.

These milestone updates provide a clear and organized overview of the progression of both buyer and seller transactions, helping agents manage and assess their pipeline effectively within the AgentSwapp platform.

Marking a Transaction CLOSED.

In the Agentswapp platform, the “Closed Sales” section celebrates the achievement of a successful closing. Our primary goal is to facilitate the successful conclusion of deals, and once you mark a deal as closed, it seamlessly transitions into a dedicated section of the platform where all your closed sales are showcased. It’s crucial to keep this section updated, not only for your records but also to automatically update your broker and all other parties involved in the referral. This ensures transparent and efficient communication across the board. Stay tuned for upcoming modules where we’ll delve into the revolutionary payment process methods we’ve implemented on our platform.

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